- Windows XP SP3 or higher (Windows 7 recommended)
- Desktop recommended browser: Internet Explorer 9
- Desktop supported browsers: IE8, Chrome (Latest)
- Desktop limited support browsers: IE10, Firefox (Latest)
- Device supported browsers: Safari (iPad), Chrome (Android), Internet Explorer 11 (Surface)
- Microsoft Silverlight: Latest stable release (All versions released within the previous 12 months are supported)
- Adobe Flash: Latest stable release
- Adobe Acrobat Reader
- Intel Core 2 Duo 2Ghz or higher
- 2GB physical RAM (4GB recommended)
- Recommended screen resolution: 1920x1080 (minimum 1024x768)
- Screen size: 7" or larger
- Hardware: Quad core 1.5Ghz 2GB Physical RAM or higher
- Screen resolution: minimum 1024x768
- Supported devices: Microsoft Surface Pro 2013 and later, Apple iPad2 2013 and later, Apple iPad Mini 2013 and later, Google Nexus 7 2013 and later, Google Nexus 10 and later
The latest versions of Firefox and Chrome will be supported. IE8 support does not include support for running in IE7 compatibility mode.
Recommended = Internal testing will be done on this browser.
Supported = Major functionality changes and all UI changes will be retested in these browsers.
Limited = Minimal internal testing will be done in this browser but bugs will be logged and effort will be made to resolve them in future.
It is recommended that the following software is installed on desktops using INCITE Keystone. They are all free to download.Upload Client (uses Microsoft Silverlight™)
This plug-in improves the ability to upload multiple files at once. It uses Microsoft Silverlight Runtime, which can be downloaded from:
The upload client also supports uploading via Adobe Flash or HTML. Please note Keystone Viewer requires Microsoft Silverlight to functionReport Builder (uses Report Viewer™)
Only required for users wanting to create new templates, but not required to run or export reports. Report Viewer can be downloaded from: